Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Forzur website at forzur.com and our client portal (together, the “Services”). By using the Services or creating an account, you agree to these Terms. If you are agreeing on behalf of a company, you confirm you have authority to bind it.

Forzur provides web design, web development, automation, and digital marketing services. The specific work, deliverables, fees, and timeline for any engagement are set out in a separate proposal, statement of work, or agreement (a “Project Agreement”). Where a Project Agreement conflicts with these Terms, the Project Agreement controls for that engagement.

You must provide accurate information when creating an account and keep it up to date. You are responsible for activity that occurs under your account and for keeping your credentials confidential. Notify us promptly at support@forzur.com if you suspect unauthorised use.

You may sign in with an email and password or with Google. We may suspend or disable an account that is being used in breach of these Terms, or where required for security.

You agree not to:

• Use the Services in violation of any law or third-party right.
• Upload malware, or content that is unlawful, infringing, or that you lack the rights to provide.
• Attempt to gain unauthorised access to the Services, other accounts, or our systems.
• Interfere with or disrupt the Services, including by probing, scanning, or overloading them.
• Reverse engineer or resell the Services without our written permission.

You retain ownership of the content, materials, and data you provide (“Client Content”). You grant us a non-exclusive licence to host, copy, display, and process Client Content solely to provide the Services and perform the work described in your Project Agreement.

You represent that you own or are licensed to use the Client Content, and that our use of it as described will not infringe anyone’s rights.

Unless your Project Agreement says otherwise, ownership of the custom deliverables we create for you transfers to you upon receipt of full payment.

We retain ownership of our pre-existing materials, internal tools, frameworks, and know-how, and of any general techniques or components we reuse across clients. Where those are embedded in a deliverable, we grant you a perpetual, non-exclusive licence to use them as part of that deliverable.

Third-party software, fonts, images, and services included in a deliverable remain subject to their own licences, which you are responsible for maintaining.

Fees, deposits, and the payment schedule are set out in your Project Agreement. Payments are processed by Stripe; by paying you also agree to Stripe’s terms. Unless stated otherwise, deposits are non-refundable once work has begun, and invoices are due on the date shown.

We may pause work on overdue accounts after notice. Fees exclude taxes, which you are responsible for except for taxes on our income.

Some services, including hosting, maintenance, marketing retainers, and domain registrations, renew automatically on a recurring basis until cancelled. You may cancel a subscription in the portal or by contacting us; cancellation takes effect at the end of the current billing period, and amounts already paid are not refunded except where required by law.

Domains purchased through us are registered via Cloudflare and are subject to ICANN rules and the registrar’s terms. Domain fees are non-refundable once a registration or renewal has been submitted.

The Services integrate with third parties such as Stripe, Google, and Cloudflare. We are not responsible for third-party services, their availability, or their terms, and your use of them is governed by their own agreements.

We provide the Services with reasonable skill and care. Except as expressly stated in a Project Agreement, the Services are provided “as is” and “as available,” and we disclaim all other warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted or error-free, and we do not guarantee any particular business outcome, search ranking, traffic level, or revenue result.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data.

Our total aggregate liability arising out of or relating to the Services is limited to the amounts you paid us in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.

You agree to indemnify and hold Forzur harmless from third-party claims arising out of your Client Content, your use of the Services in breach of these Terms, or your violation of law or third-party rights.

You may stop using the Services at any time. We may suspend or terminate access if you materially breach these Terms, or if required for legal or security reasons. Termination does not relieve you of amounts owed for work performed. Sections that by their nature should survive, including ownership, payment, disclaimers, liability, and indemnity, survive termination.

These Terms are governed by the laws of the State of North Carolina, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Wake County, North Carolina have exclusive jurisdiction, and both parties consent to venue there.

We may update these Terms from time to time. We will revise the “last updated” date above and, for material changes, give reasonable notice. Continuing to use the Services after changes take effect means you accept them.

Forzur. Raleigh, North Carolina, USA
Email: support@forzur.com
Phone: (919) 910-6545